+ Where and when can I buy my Season Pass?

You can purchase your season pass online any time or at the Chalet during our regular hours of operation. We strongly recommned purchasing online if possible.

+ I already have a Batawa Account. How can I login?

Click HERE to access your account.

+ Are season pass holders limited to 4-hour time blocks?

No. There are no time block restrictions for season pass holders. Pass Holders may come and go as they please within the limits of the “type” of pass they have (full, night, weekday). This is subject to change if Public Health regulations change.

+ What should I consider when choosing what TYPE of pass to buy (full, weekday or night)?

An Anytime Pass gives you access to the hill any time we are open. There are no blackout periods.

A Mid-Week Pass gives you access during our regular weekday hours; Wednesday-Friday, 1pm-5pm, plus additional days 9am-5pm during holiday extended hours.

A Night Pass gives you access to the hill during our regular evening hours; Wednesday-Saturday, 5pm-9pm plus additional evenings 5pm-9pm during holiday extended hours. Starting March 5th until closing day, Night Season Pass holders also get access to the hill 9am-5pm (closed evenings).

We strongly recommend that you go to our homepage HERE and scroll through our Operations Calendar at the bottom. There you will find all of our hours of operatio

+ Who qualifies as the "Adults" when purchasing a Family Pass?

Parents or Grandparents of the children qualify for the 2 adult passes provided in a family pass. ie: You might have 2 kids, one parents and one grand parent that make up your family pass.

+ What time does night pass access begin?

5:00PM

+ What age does your senior rate start at?

65

+ What are the requirements for the student rate?

Students must show a valid student ID when picking up their season pass.

+ Is there a Military discount this year?

Yes. Instructions for Military discounts can be found in our Season Pass Policy HERE.

+ What is the resort fee on my season pass invoice?

The Resort Fee is the 5% that we would hold onto, to cover administration costs, should you choose to refund your pass. Historically, it has been rolled into the price but we have broken it out this season for ease of accounting and transparency. The 5% fee is indicated in the Season Pass refunds section of our Pass Policy.

+ My father would like to buy my kids season passes for Christmas. He is in the Military. Can he get a Military discount if he buys passes for his grand children?

No. The Military discount only applies to children if their parent (not grandparent) is military.

+ What is your season pass refund policy and Covid refund policy?

You will be automatically prompted to read our Season Pass and Lift Ticket Policy when you go to purchase your pass/lift ticket. Or you can find it HERE.

+ How do I pick up my Season Pass and what do I have to do?

Please visit our Season Pass Pick-Up Guide HERE.